Welcome to our eCommerce website. These Terms and Conditions constitute a legally binding agreement between you and our company. By accessing and using our services, you acknowledge that you have read, understood, and agree to comply with and be bound by the following terms and conditions.

1. Introduction

These Terms and Conditions govern your use of our website, mobile applications, and all related services provided by us. By accessing our platform, you agree to these terms in full. If you disagree with any part of these terms, you must not use our website or services.

2. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited activities include:

Using the website for any unlawful purpose or in violation of any local, state, national, or international law
Attempting to gain unauthorized access to any portion of the website or any systems or networks connected to the website
Collecting or harvesting any personal data from the website without authorization
Posting or transmitting any material that contains viruses, Trojan horses, or other harmful computer code
Engaging in any conduct that restricts or inhibits any other user from using or enjoying the website

We reserve the right to terminate or restrict your access to our website for any violation of these terms or for any other reason at our sole discretion.

3. Account Registration

To access certain features of our website, you may need to register for an account. When creating an account, you agree to:

Provide accurate, current, and complete information during the registration process
Maintain and promptly update your account information to keep it accurate, current, and complete
Keep your account credentials secure and confidential
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account or any other breach of security

We reserve the right to suspend or terminate your account if any information provided during registration is found to be inaccurate, incomplete, or misleading, or if you fail to comply with these Terms and Conditions.

4. Payments and Pricing

All prices displayed on our website are in the designated currency and are subject to change without prior notice. We strive to provide accurate pricing information, but errors may occur. In such cases:

We reserve the right to cancel orders due to pricing or technical errors
We may refuse or cancel any orders placed for products or services listed at an incorrect price
We reserve the right to change or modify pricing at any time

Payment methods accepted include credit/debit cards, digital wallets, and other payment options as specified on our website. By providing payment information, you represent and warrant that:

You are authorized to use the designated payment method
The payment information you provide is true, accurate, and complete
You authorize us to charge your payment method for the total amount of your order, including taxes and shipping fees

All payments are processed through secure third-party payment processors. We do not store your complete payment information on our servers.

5. Returns and Refunds

Return Policy:

Products must be returned in their original, unused condition with all tags and packaging intact
Returns must be initiated within 3 days of receiving the order
Certain items, including perishable goods, personalized items, and intimate products, are not eligible for return
Return shipping costs are the responsibility of the customer unless the return is due to our error

Refund Process:

Once the returned item is received and inspected, a refund will be processed
Refunds will be added to your account wallet as store credit
Store credit can be used for future purchases on our website
Processing time for refunds is typically 5-7 business days

To initiate a return, please contact our customer service team through the "Contact Us" page or by emailing customersupport@notbasic.in.

6. Cash on Delivery (COD)

For orders placed with the Cash on Delivery payment option, the following conditions apply:

A pre-authorization deposit of 300Rs amount is required at the time of placing the order
This deposit can be paid through our secured online payment gateway
The remaining 80% of the payment must be made in cash to the delivery personnel upon receipt of the order
Failure to pay the remaining amount will result in non-delivery of the order and forfeiture of the deposit
COD options may not be available for all products or in all geographic areas

We reserve the right to refuse or limit Cash on Delivery orders based on delivery address, order value, or previous order history.

7. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, data, or use
Cost of substitute goods or services
Business interruption
Personal or property damage
Any other damages or losses arising from your use of our website or services

This limitation applies regardless of whether such liability is based on breach of contract, tort, strict liability, breach of warranties, failure of essential purpose, or otherwise, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

8. Changes to Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms and Conditions.

We encourage you to review these Terms and Conditions periodically to stay informed of any updates. Material changes to these terms will be indicated by a new "Last Updated" date at the top of this page.

If you do not agree with the revised terms, you should discontinue using our website and services.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of , without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located within.